Laura Mvula Livestream FAQ
Laura Mvula - 24th February 2021 - 8 pm GMT
- Purchasing tickets to the livestream
Tickets to the livestream are available here.
- Questions about transferring tickets?
Please use the chat button in the bottom right corner or email firstname.lastname@example.org with your order number.
- Missing confirmation email
When you’ve purchased your ticket you’ll receive a confirmation email from Songkick Presents. Didn’t receive your email? Please check your junk and promotions folders.
You can also check the status of your order by heading here and logging in with the account you created during check out.
- Forgotten password?
Head here and select ‘forgot your password’.
- Watching the livestream once you’ve bought a ticket
- Log in to the account you created during check out. This is all that is needed to access, our site will know you purchased tickets!
- The stream will be available at https://songkickpresents.com/pages/laura-mvula-under-a-pink-moon-livestream
Any problems logging in? Please contact email@example.com
- Can I rewatch the livestream?
The event will be available for replay for 24 hours on the same page as the stream!
- Supported devices to watch the livestream
- Google Chrome 45+
- Mozilla Firefox 49+
- Safari 10+
- Microsoft Edge 15+
- Chrome 45+
- Safari 10+ (iOS)
10mbps download speed is recommended. Check your connection at www.speedtest.net
ROKU (use casting, more info here)
Amazon Silk (use casting for firestick, more info here)
Samsung Smart TV's (use Airplay where available, more info here)
- How do I use the chat?
Chat / Ticket accounts are NOT linked. Registering an account in the chat is not required!
Enter a UNIQUE username (like your instagram handle), and enter your message below. If you are prompted to enter a password, that means your username has already been registered by another user.
- I have another question!
No problem, email Support (firstname.lastname@example.org) or click the chat button on the bottom right corner of this page!